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Firm History
Founded in 1962 as the Florida Bankers Insurance Trust (FBIT), our organization began as a not-for-profit serving the Florida Bankers Association (FBA). At that time, our primary role was to provide employee benefits and services to FBA members.
Over the years, we've expanded capabilities to cover a broad range of benefit process outsourcing services. In the early 1990s, FBIT became a separate entity, and entered into an exclusive health care agreement with BlueCross BlueShield of Florida. We also established important relationships with the market leaders in dental, life, disability, vision, FSAs, and other ancillary benefits.
In 2006, we completed a three-year upgrade of work processes and systems. Over that time, our organization had grown by more than 80%, and significantly improved operations and customer service. That's why we've changed our name to SelectSource –
reflecting our “new” organization and extensive outsourcing capabilities. We’ve also greatly enhanced our clients' access to high-quality health care benefits by partnering with Aetna and CIGNA.
Today, SelectSource delivers one-source administrative solutions to about 150 financial institutions and nearly 100 other employers, serving a total of more than 18,000 employees.
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Our Staff
Your SelectSource team includes experienced HR professionals, systems specialists, and technical experts. Key members of our management and service staff are:
- Paul Harvey – President and Chief Executive Officer
- Angie O’Reilly – Vice President, Operations
- Diane Berry – Vice President, Accounting and Finance
- Brenda Cottle – Marketing Manager
- Lourdes Diaz – Implementation Manager
- Adella Salinas – COBRA
You can be assured that our people are fully committed to delivering the highest quality customer and administrative service – to clients (employers and employees), brokers, agents, and insurance partners.
SelectSource is governed by a Board of Directors made up of senior managers from financial institutions across Florida. For more information on our Board members,
click here.
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Client Services
SelectSource offers two types of services: Standard (replacing insurer invoicing
and data management) and Optional (supplemental services, customized to your specific needs). These services are as follows:
Standard Services (Basic Package)
- “Plug and play” system (multiple employee locations and benefit vendors)
- Consolidated billing (a single invoice covering benefit premiums for all of your carriers)
- Data integration and reconciliation
- Access to reports on all benefits, participants, and plan financials
- Exports to payroll and other systems
- Continual monitoring for compliance with HIPAA, other benefit regulations, and underwriting standards
- Online, real-time benefits management
- HR and benefits enrollment
- Ongoing program administration (e.g., life events, changes in address or employment status, adjustments in premiums or coverage)
- Comprehensive COBRA administration
- FSA debit cards
- Employee communication (including benefit statements)
- Customized Web site for employer and employee access through a secure log-in system
- Extensive disaster-recovery program for all benefit data
- Plan sponsor Call Center and dedicated representative, ensuring personal service and prompt attention
- Subject-matter expertise (e.g., information, best practices, trends, and model policies) in all HR areas
Optional Services (Add-On Features)
- Outsourced data entry
- Integration with payroll system
- Outsourced payroll administration
- Health Savings and Health Reimbursement Account administration
- Employee Call Center
- Expanded employee Web portal, with customized communication resources and tools
- Supplemental monthly invoice statements, detailing premiums/contributions by employer and participant
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